If you do not select the proper amount of letters for your custom name your order will be cancelled.
Please check your order summary and order confirmation as we cannot make changes once the order is placed.
Custom Order Policy:
- No cancellations, No returns, refunds or exchanges
- Ships in approximately 30 days. Tracking is sent upon completion.
- Weekends and Holidays are not considered business days
- Sorry, we cannot guarantee specific delivery dates
- Stainless Steel
- Anti Tarnish Coating
- AAA Cubic Zirconia
- 16", 18", 20" Available
- 1-8 Letters
- First Uppercase letter measures 1" , lower case letters measure 1/2"
- Gold plated with White Zircon, Silver plated with White Zircon, Rosegold with Pink Zircon.
We're Sorry, due to company policy for sanitary reasons returns and/or exchanges not allowed.
All items are shipped via USPS first class mail at no charge. Items are sent with a tracking number.
We are not responsible for lost or stolen packages. We offer Route shipping protection at checkout for a small percentage of your order total. All claims are handled with Route. By turning off Route package protection your package is not covered and we are not liable for your package once it leaves us.
We must be notified within 24 hours of delivery of any defective jewelry issues (ex: broken clasp, missing/loose gems, etc).
A replacement of the exact item will be sent or store credit will be given (based on our discretion) upon the return of the defective item.
If a package is sent and is undeliverable and returned to us due to an incorrect address given or incomplete/incorrect information, once the item is received back to us the customer will be responsible for a $5 reship fee. If the reship fee is not paid a refund will be given less the cost of our shipping fees for restocking as we do not accept returns.
ALL SALES ARE FINAL.
Due to our fast processing ONCE AN ORDER IS PLACED IT CANNOT BE CANCELLED.
Please be sure to measure for the appropriate fit as returns/ exchanges are not allowed.
We may occasionally offer discounts on our site. No refunds/price adjustments will be given for orders placed outside of the sale time frames.
Prior to placing your order please review the materials used in the product description. While our products are hypo allergenic we are not responsible for allergic reactions or any kind of rash associated with jewelry wear. Should you find you are allergic to any of our products please discontinue use.