Ice Me Out Custom Name Necklace
✨ A Bespoke Jewel to Reflect Your Unique Identity
🛒 Ordering Guidelines:
Letter Configuration: By default, the first letter is capitalized, with subsequent letters in lowercase. For any deviations, specify your preference in the checkout notes.
Letter Count Verification: Ensure you select the correct number of letters for your custom name. Incorrect selections will result in order cancellation.
Order Verification: Please review both your order summary and confirmation, as post-order modifications are not possible.
📦 Custom Order Policy:
Return & Cancellation Policy: All sales are final. We do not accept cancellations, returns, refunds, or exchanges.
Shipping Timeframe: Your personalized necklace ships within approximately 30 days. A tracking number will be provided upon dispatch. Please note: weekends and holidays are not business days, and we cannot guarantee specific delivery dates.
💍 Product Specifications:
Protective Coating: Each piece is treated with an anti-tarnish coating for lasting brilliance.
Stones: Adorned with AAA Cubic Zirconia.
Chain Lengths: Available in 16", 18", and 20".
Letter Count & Size: Accommodates 1-8 letters. Initial uppercase letter stands at 1", while lowercase counterparts measure 0.5".
Variants: Choose between gold plated with white zircon, silver plated with white zircon, or rosegold with pink zircon.
Embrace personalized elegance with the Ice Me Out Custom Name Necklace, a masterpiece crafted just for you.
We're Sorry, due to company policy for sanitary reasons returns and/or exchanges not allowed.
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Shipping & Handling:
🚀 Expedited Shipping Note: Remember, selecting overnight or two-day shipping won’t speed up custom order processing time. For items with a 5-7 business day processing time, the chosen delivery method kicks in once they're set to go.
📦 Combined Shipping: We aim for efficiency! All items, whether they're ready the same day or need 5-7 days, ship together. If you'd prefer items shipped as they're prepared, separate your orders.
📫 Shipping Method: As a token of our appreciation, we offer complimentary USPS first-class mail shipping. Fancy an upgrade? You'll find options at checkout.
Lost or Misplaced Packages:
📍 Our Stance: It pains us to say, but once packages leave our facility, they're out of our hands. We can't shoulder responsibility for lost or stolen packages. However, we've partnered with Route, offering you a protective shield for a tiny fraction of your order total. Claims on lost, damaged, or stolen packages? Route’s got you. If you opt out of Route protection, we're afraid we can't be held liable for any mishaps.
Order Issues, Returns & Exchanges:
🔍 Defective Jewelry Notification: If your jewelry shows up with issues - be it a broken clasp, loose gems, or missing pieces - let us know within a day of delivery.
🔄 Returns and Exchanges Policy: Our hygiene commitment to you means we don't accept returns or exchanges. Once it's delivered, it's yours for keeps. We urge you to measure and ensure the right fit before buying.
We genuinely appreciate your understanding of our policies. Questions or feedback? Our customer support is all ears. Ensuring a smooth and pleasant experience for you is our top priority. Thank you for shopping with us! 🌟
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💸 All Sales - Firm and Final: We'd like you to note that once a purchase is made, it's sealed. Unfortunately, we don't accept returns or exchanges.
⏱ On Cancellations: Our commitment to swift service means that once you hit 'Order', we're on it. This speed, however, means that we can't process cancellations. Double-checking before finalizing is always a good idea.
📏 Getting the Right Fit: Please ensure you've got your measurements spot on before buying. We regret that we can't accommodate returns or exchanges due to incorrect sizing.
Sensitive Skin Advisory:
🔬 Materials Overview: We advocate for a careful glance at the product details before buying. Though our products are crafted to be hypoallergenic, our hands are tied if they lead to allergic reactions or rashes. In the unfortunate event that our jewelry doesn't agree with your skin, please halt its use.
We truly appreciate your understanding of our policies. For any queries or feedback, our customer support is always ready to assist. We prioritize your comfort and satisfaction in every transaction. Thank you for choosing us! 🌟