- **If you enter more letters in the box than paid for your order will be automatically cancelled and refunded.**
- Please check your order summary and order confirmation as we cannot make changes once the order is placed.
Custom Order Policy:
- No cancellations, No returns, refunds or exchanges
- Ships in approximately 2-3 weeks, Tracking is sent upon completion.
- Weekends and Holidays are not considered business days
- Sorry, we cannot guarantee specific delivery dates
- Gold/Silver Plated
- Anti Tarnish Coating
- 1-5 letters with 12mm Cuban Link bracelet
- AAAA Cubic Zirconia Stones
We're Sorry, due to company policy for sanitary reasons returns and/or exchanges not allowed.
- SHIPPING PROCESS & UPGRADED SHIPPING
- Please note that overnight shipping and two day shipping does not include the custom order processing time and will not speed the shipment of items that ship in 5-7 business days. Once the items are ready to ship we then use your selected delivery method.
- All items are shipped together regardless of processing time. Please place separate orders if you would like your same day or 5-7 day items shipped as they are ready.
- All items are shipped via USPS first class mail at no charge. Shipping upgrades are optional at checkout.
- LOST/STOLEN PACKAGES
- We are not responsible for lost or stolen packages. We offer Route shipping protection at checkout for a small percentage of your order total. All claims are handled with Route. By turning off Route package protection your package is not covered and we are not liable for your package once it leaves us.
- ORDER ISSUES/RETURNS&EXCHANGES
- We must be notified within 24 hours of delivery of any defective jewelry issues (ex: broken clasp, missing/loose gems, missing items, etc).
- Returns and Exchanges not allowed. Due to sanitary issues we are not allowed to resell delivered items. Please measure for the appropriate fit.
ALL SALES ARE FINAL.
Due to our fast processing ONCE AN ORDER IS PLACED IT CANNOT BE CANCELLED.
Please be sure to measure for the appropriate fit as returns/ exchanges are not allowed.
Sensitive Skin Disclaimer:
Prior to placing your order please review the materials used in the product description. While our products are hypo allergenic we are not responsible for allergic reactions or any kind of rash associated with jewelry wear. Should you find you are allergic to any of our products please discontinue use.